FAQs

# FREQUENTLY ASKED QUESTIONS

**1. Can I make changes to my order after it's placed?**  
Unfortunately, orders cannot be modified after placement. Please double-check all info before checkout.

**2. I used the wrong address. Can I fix it?**  
Email us at support@authenticgreenstore.com immediately. If the item hasn’t shipped yet, we can assist.

**3. How can I cancel my order?**  
You can request cancellation within 2 hours of placing the order.

**4. How do I start a return?**  
Visit our Return Policy page and follow the instructions.

**5. When will I receive my order?**  
Shipping usually takes 5–12 business days depending on your location.

**6. Do you ship internationally?**  
Yes, we ship worldwide.

**7. Why was my order canceled?**  
Your order may be canceled if the item is out of stock or due to payment issues. You’ll be notified by email.

**8. What payment methods do you accept?**  
We accept major credit cards, PayPal, and Shop Pay.